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Dr. Esther Görnemann

Research Synthesis Referee


Esther Görnemann joined the Weizenbaum Institute 2023 as a research synthesis referee. At the core of her work is synthesizing the state of research on key issues of the digitally networked society in order to inform future research and to support the knowledge transfer of knowledge from the research groups towards policy and the public. 

Before joining the Weizenbaum Institute, she worked as a research and teaching associate (post-doc) at the Vienna University of Economics and Business, in management consulting (KPMG IT- and Finance Advisory), and in different positions in the photovoltaic industry. Esther holds a Master's degree in International Marketing, a Master's degree in Business Management and received her PhD in Information Systems in 2022 on the topic of values, emotions and moments of truth in Human-agent interaction with anthropomorphized computer agents.


Her research in the field of Human-Computer Interaction focuses on the individual and societal impact of digital technology and voice assistants in particular. She explores the ethically relevant implications this technology can have in the lives of users and how those are perceived emotionally. From her findings, she developed concrete design requirements and technical solutions. Her research has been published in international conferences and journals, including Human-Computer Interaction, ECIS 2020, ECIS 2021, IS4SI.

Positions at Weizenbaum Institut

Research Synthesis Referee, Digital Science Center

Committees and functions

  • Member of the Marie Curie Alumni Association (MCAA) (Externe Organisation)
  • Member of the AIS Special Interest Group Human-Computer Interaction (SIGHCI)
  • Member of the AIS Special Interest Group IS Cognitive Research Exchange (SIG IS-CoRe)
  • Member of the Association for Information Systems


Articles in professional journals and anthologies

Görnemann, E. (2022): Values, Emotions and Moments of Truth in Human-Agent Interaction. [Dissertation] Wirtschaftsuniversität Wien

Görnemann, E.; Spiekermann, S. (2022):  Emotional Responses to Human Values in Technology: The Case of Conversational Agents. Human-Computer Interaction, DOI: 10.1080/07370024.2022.2136094

Görnemann, E.; Spiekermann, S. (2021): A Value-based Perspective on User Experience – How Alexa’s Value Dispositions Elicit Emotional Responses. Proceedings of the 29th European Conference on Information Systems (ECIS 2021), Marrakesh, Morocco.

Görnemann, E.; Spiekermann, S. (2020):  Moments of Truth with Conversational Agents – An Exploratory Quest for the Relevant Experiences of Alexa Users. Proceedings of the 28th European Conference on Information Systems (ECIS). virtual

Görnemann, E.; Haack, M.; Hermes, S. (2014): Doppelt mobil – Berufstätige Mütter mit Kindern unter 12 Jahren. Fokusgruppen-Interviews zur Nachfrageanalyse und Ableitung von entsprechenden Wertangeboten in einem innovativen Geschäftsmodell für Softwarehersteller. Schriftenreihe des Kompetenzzentrums Frau und Auto, Bd. 13. Göttingen: Cuvillier Verlag

Book Articles

Görnemann, E.; Spiekermann, S. (2022): Moments of Truth - How Rupturing Events Uncover the Value Impacts of Technology. In S. Roth, H. Corsten (Eds.): Handbuch der Digitalisierung. München: Verlag Franz Vahlen, pp. 73–90.


Görnemann, E. “Emotion Value Landscape – A new tool to bridge emotional user experiences and value-based technology assessment” The 2021 Summit of the International Society for the Study of Information. Workshop on Digital Humanism. Virtual Conference (September 2021)

Görnemann, E. “Sprachassistenten – Funktion, Markt und Datenschutz” Digitale Woche Kiel, Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein (2019)

Görnemann, E. “Voice assistants – Addressing user's privacy concerns”. Open Day for Privacy, Usability, and Transparency (PUT). KTH Royal Institute of Technology in Stockholm (2019)

Görnemann, E. “Sprachassistenten – Funktion, Markt und Datenschutzrisiken” Leitung Mitarbeiterschulung Österreichische Datenschutzbehörde Wien (2019)

Görnemann, E. “Moments of Truth in Interactions with Technology” Workshop Algorithmic Management: Designing systems which promote human autonomy", Wirtschaftsuniversität Wien (2018)

Press Articles

Die heimliche und die unheimliche Seite von KI - Alexa, was machst du da mit mir?“ Tagesspiegel. 25.08.2019

Wie Siri und Alexa uns beeinflussen“, ZackZack 07.07.2022

Neue digitale Beziehungen: Mein Freund, der Sprachassistent“, Süddeutsche Zeitung, 06.05.2021

Scientific expertise

European Journal of Information Systems (2023)
CHI Conference on Human Factors in Computing (2023)
CHI Conference on Human Factors in Computing (2022)
Business & Information Systems Engineering (2022)
ICIS International Conference on Information Systems (2022)
ICIS International Conference on Information Systems (2021)
IFIP Working Group 9.4 Virtual Conference on Resilient ICT4D (2021)
Internationale Tagung Wirtschaftsinformatik (2021)




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